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Feature Creep Fail: What You Can Learn from Facebook

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On his blog, Straight Talk, Nigel Hollis recently took issue with Facebook and the boom of unwanted interactivity that has come with its latest updates. Hollis specifically calls out the concept of “feature creep”, which he defines as when a brand adds new features to its product intended to enhance its performance. If Facebook seems complicated these days, maybe it’s because it actually is. He points out that many of the new features and inbound marketing nodes that are built into our daily internet use go unused. At some point, the extras become annoying and…

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